Privacy Policy

01 — Who We Are

Timberless Concepts is a registered fictitious name (doing business as name) of South Evolution, Inc., a Florida for-profit corporation in good standing with the Florida Department of State, Division of Corporations.

Legal Entity: South Evolution, Inc.
DBA: Timberless Concepts
FL Corporate Document No.: P05000079150
FL Fictitious Name Reg. No.: G26000063930
Principal Address: 8232 NW 56th Street, Doral, FL 33166
Phone: (305) 781-2490

When this Privacy Policy refers to "we," "us," "our," or "Timberless Concepts," it refers to South Evolution, Inc. and its authorized representatives operating the Timberless Concepts brand.

02 — Information We Collect

Information You Provide Directly

When you complete a contact or quote request form on this website, we collect:

• Full name
• Email address
• Phone number (if provided)
• Industry or professional role (Contractor, Interior Designer, Architect, or Other)
• Project details or message content you include in the form
• Email marketing opt-in status if you select the option to receive updates and promotions

Information Collected Automatically

When you visit this website, certain information is collected automatically through cookies and analytics technologies, including:

• IP address and general geographic location (city/region level)
• Browser type, version, and operating system
• Device type (desktop, mobile, tablet)
• Pages visited, time spent on pages, and referring URL
• Interactions with page elements (clicks, scroll depth, form engagement)
• Date and time of visits

This information is collected through Google Tag Manager and associated analytics tools described in Section 6.

03 — How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To contact you regarding your quote request, project details, or questions submitted through our forms.
• Providing services: To assess your project requirements and prepare quotes, specifications, or technical recommendations.
• Follow-up communications: To follow up on submitted requests, including via phone, email, or text message, consistent with the consent you provide on our forms.
• Email marketing: If you opt in, to send you updates, product announcements, project showcases, and promotional offers related to Timberless Concepts products and services. You may opt out at any time.
• Website improvement: To analyze how visitors use this website so we can improve content, usability, and performance.
• Advertising performance: To measure the effectiveness of our advertising campaigns, including Google Ads, and to optimize ad targeting to reach relevant professional audiences.
• Legal and compliance: To comply with applicable laws, respond to legal requests, and protect our rights and the rights of our users.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

04 — Automated Communications & TCPA Consent

By submitting a form containing this consent language, you expressly agree under the Telephone Consumer Protection Act (TCPA) and applicable state telemarketing laws to receive:

• Automated or prerecorded telephone calls to the phone number you provide
• Automated text messages (SMS/MMS) to the phone number you provide
• Automated email communications to the email address you provide

Such communications may relate to your inquiry, project follow-up, product information, or promotional offers. Consent is not a condition of receiving any services or obtaining a quote. Standard message and data rates may apply to text messages.

Opting Out of Automated Communications

You may withdraw your consent to automated communications at any time by:

• Replying STOP to any text message we send
• Clicking the Unsubscribe link in any email we send
• Calling us at (305) 781-2490 and requesting removal
• Emailing your opt-out request to the contact address listed in Section 14

Opting out of marketing communications does not affect our ability to contact you regarding an active inquiry or service request you have initiated.

05 — Cookies & Tracking Technologies

This website uses cookies and similar tracking technologies to operate and improve site functionality and to measure advertising performance. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function. These cannot be disabled without affecting basic site operation.
• Analytics Cookies: Collect aggregate, anonymized data about how visitors use the site (pages viewed, session duration, traffic sources). We use Google Analytics for this purpose.
• Advertising / Marketing Cookies: Used to measure the performance of advertising campaigns (e.g., Google Ads conversion tracking) and to enable remarketing to users who have visited this site. These cookies may track your activity across other websites.
• Tag Management Cookies: Set by Google Tag Manager, which manages and deploys other tracking tags on this site.

Managing Cookies

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of this website. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, and opt out of Google advertising cookies through Google's Ad Settings.

06 — Third-Party Services

This website uses the following third-party services, each of which may collect data according to their own privacy policies:

• Google Tag Manager: A tag management system that deploys and manages tracking scripts on this site. Google Privacy Policy
• Google Analytics: Web analytics service that collects anonymized usage data. Google Privacy Policy
• Google Ads (formerly AdWords): Advertising platform used to place and measure digital ads. May set cookies for conversion tracking and remarketing. Google Privacy Policy
• Google reCAPTCHA: Used on our contact forms to protect against spam and abuse. Google Privacy Policy and Terms of Service

We do not control the data collection practices of these third-party services. We encourage you to review their respective privacy policies.

07 — How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

• Service providers: With trusted vendors and contractors who assist us in operating this website, processing inquiries, or conducting business — subject to confidentiality obligations. This includes our web development and marketing agency partners.
• Legal compliance: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice of any such change in ownership.

08 — Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active inquiry and project records: retained for the duration of our business relationship and for a reasonable period thereafter for reference and legal purposes.
• Email marketing lists: retained until you opt out or request deletion.
• Analytics data: retained in aggregated, anonymized form in accordance with Google Analytics data retention settings.

When personal information is no longer needed, we securely delete or anonymize it.

09 — Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out of marketing: Unsubscribe from marketing communications at any time using the opt-out mechanisms described in Section 4.
• Data portability: Request your personal data in a portable format where technically feasible.

To exercise any of these rights, contact us using the information in Section 14. We will respond to verifiable requests within a reasonable timeframe and as required by applicable law.

10 — California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) may provide you with additional rights, including:

• The right to know what personal information we have collected, disclosed, or sold
• The right to delete personal information we have collected from you
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your CCPA rights

We do not sell personal information as defined under the CCPA. To submit a California privacy rights request, contact us at the information listed in Section 14 and include "California Privacy Request" in your subject line.

11 — Children's Privacy

This website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will promptly delete it. If you believe we have collected such information, please contact us immediately.

12 — Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These include encrypted data transmission (HTTPS), limited access controls, and industry-standard security practices.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you not to transmit sensitive personal or financial information through web forms.

13 — Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated policy on this page with a revised "Last Updated" date. For material changes, we may also provide additional notice.

Your continued use of this website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14 — Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us: